Shipping Policy

We are happy to provide free shipping for almost 90% of the products for delivery within India. However some of the Products will carry the shipping charges and it will be mentioned on the product description page.

We strive to deliver your order accurately, in good condition, and always on time.

We currently deliver only to cities serviceable by Couriers

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.

We make our best efforts to deliver each item in your order within 7 business/ working days of your placing the order. However in some cases, we may take longer, to ship the order as we may have to produce /procure it. In the unlikely event that we are not able to delivery your order completely within 12 business/ working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment or vide cheque.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package, and call us at 011-23621853 or email us at customercare@redbag.in , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

All shipments are fully-insured and require a signature confirmation from the recipient. Your order will only be shipped once your Payment is approved by the issuing bank.

PLEASE NOTE: Recipient needs to keep a photo copy of any of the following national approved photo id proofs handy for receiving the delivery.

  1. Pan card
  2. Driving License
  3. Passport
  4. Voters card
  5. Postal Identification Card

To ensure that your order arrives safely, the courier will require a signature from the recipient on delivery.

Our customer service may contact you for additional information if required. After your order is shipped, you may obtain a courier tracking number by logging in and checking the Order Info.